In Stratford the service yard books the slot, not the driver.
Fleetable is a chilled food courier on contract for Stratford, the Olympic Park and East Village — the restaurant and food units inside the shopping centre, the venues on the park, and the kitchens serving the residential density around them. A centre drop runs to a booked service-yard slot rather than to a kerb, so the round is planned to the booking. A set driver and a backup, priced per mile.
The problem
Miss the yard slot and you wait.
Stratford concentrates an unusual amount of catering into a small area: one of Europe's largest shopping centres with a very large number of restaurant and food units inside it, the venues and arenas of the Olympic Park, and the residential density of East Village around them. Almost none of it is served from the street. A shopping-centre unit receives through a shared service yard on a booked slot, and a vehicle that misses its slot does not get an apology, it gets a queue.
How it works
Proven on one route first
So the refrigerated round is built around the booking rather than around the driving. The yard slot is treated as the hard constraint and everything else on the route is sequenced to protect it, with a set driver who already holds the access arrangements and a named backup who can take the round without starting that process again. Loading and waiting are priced per minute with 15 minutes included on each, so the time a shared yard actually costs is visible in the estimate rather than argued about afterwards.
Event days
The park moves the traffic, not the yard.
A stadium or arena event puts significant traffic on the same approach roads the deliveries use, and it does it on a published schedule. That makes it a planning input rather than a surprise: the round is timed to be in and out before the approach roads fill.
The yard slot itself does not move for an event, which is the point worth knowing. The delivery still has to be there when it said it would, so the margin has to come from starting earlier rather than from arriving later.
Where several brands come out of one building on tight handoff slots, the pattern is the one on dark and ghost kitchen delivery, where a missed slot stalls the brands waiting behind it.
Proof
Reliability you can check.
A backup on every route
Primary and backup, always. A sick day never leaves a site short.
Chilled, checked before each job
Food-safe vehicles, kept to temperature the whole route.
Live tracking and proof of delivery
Time and temperature at every drop, with proof your finance team can check.
One named contact
One person who knows your routes — not a call centre.
Drivers checked to your standard. Chilled, food-safe vehicles. Proof at every drop.
Accreditations added as contracts require.
Related
Where to next
FAQ
Questions, answered.
Can you deliver into a shopping-centre service yard?
What happens on a stadium event day?
Can one route serve several units in the same centre?
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